Real IBM 000-172 exam Q&As free download

1.Refer to the Exhibit.
Select the option that best describes the process in the diagram?
A. Once the material handlers get the components to the assembly area, the assembly operators
start assembling the doors to the main body.
Once the doors are assembled, the tires and bumpers are fitted to the body of the car. Quality
inspection begins as soon as the tires are fitted to the car.
B. Once the material handlers get the components to the assembly area, the assembly operators
start assembling the doors to the main body. At the same time, based on their availability, the
assembly operators can also fit the tires and the bumpers to the body of the car. When all the
above mentioned activities are completed, quality inspectors perform inspection.
C. Once the material handlers get the components to the assembly area, the assembly operators
start assembling the doors to the main body. At the same time, based on their availability, the
assembly operators can also fit the tires. Once the doors are assembled, the bumpers are fitted to
the body of the car. When all the above mentioned activities are completed, quality inspectors
perform inspection.
D. Once the material handlers get the components to the assembly area, the assembly operators
start assembling the doors to the main body. At the same time, based on their availability, the
assembly operators can also fit the tires. Once the doors are assembled, the bumpers are fitted to
the body of the car. Quality inspection begins as soon as the tires are fitted to the car.
Answer: C
2.A big automobile manufacturer is mapping their high level process in IBM BPM Blueprint. Select
the correct list of milestones that makes the most sense (consider both logical sequence of the
milestone, as well as the best practice naming convention). ?
A. 1. Procurement of components; 2. Assemble the components; 3. Quality Inspection; 4. Ship the
car through a preferred vendor
B. 1. Procurement of components; 2. Assemble components; 3. Perform rework if it fails quality
inspection; 4. Product Shipment
C. 1. Procurement of components; 2. Assemble the components; 3. Perform rework if it fails
quality inspection; 4. Ship the car through a preferred vendor
D. 1. Procurement of Components; 2. Assembly of Components; 3. Quality Inspection; 4. ProductShipment
Answer: D
3.Based on IBM BPM Blueprint best practices, while documenting activity details, the Business
Owner role is generally:
A. the business Unit Manager who runs the business
B. the person who is accountable for that particular process
C. the person who has the highest level of understanding of the process
D. the BPM lead who is responsible for implementing business process management
Answer: B
4.Once the discovery map is done and the process diagram view is generated, any updates made in
the process diagram view must be verified and validated in the discovery map view.
A. TRUE
B. FALSE
Answer: B
5."Escalations" are used in WebSphere Lombardi Edition modeling to:
A. automate processes by using non-human tasks
B. add a level of sophistication to the process model
C. improve the process by solving problematic tasks
D. ensure metrics relating to process cycle times are met
Answer: D

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