1.Which one of the following is the correct registry path to the BlackBerry Configuration Database
information? (Choose one.)
A. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
B. HKEY_LOCAL_MACHINE\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise Server\
C. HKEY_LOCAL_USER\SOFTWARE\ResearchIn Motion\BlackBerry Enterprise
Server\Database\
D. This information is not stored in the registry
Answer: A
2.Which two methods can be used to directly access the Windows Event Log to review them for errors?
(Choose two.)
A. Internet Explorer
B. Windows Control Panel
C. Windows Run command
D. BlackBerry Configuration Tool
E. BlackBerry Administration Service
Answer: B,C
3.A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry Enterprise Server is
having this issue. What could a system administrator do to troubleshoot this issue? (Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan
B. Associate the user's PIN number back into the database for the users information
C. Contact the service provider to ensure the correct data provisioning for the user
D. Wipe the BlackBerry device and complete and enterprise activation process
E. Ensure the Send As permission is set in Active Directory for this user
Answer: E
4.Which of the following ule Types?define a change in the data for an item being monitored by the
BlackBerry Monitoring Service? (ChooseWhich of the following ?ule Types?define a change in the data
for an item being monitored by the BlackBerry Monitoring Service? (Choose three.)
A. Value Based Rule
B. Time Based Rule
C. Trigger Based Rule
D. Action Based Rule
E. Duration Based Rule
Answer: A,B,E
5.A system administrator runs daily reports on BlackBerry device users with the BlackBerry Monitoring
Service. The system administrator notices that the pending count for 2 out of 30 users is increasing. How
can the system administrator verify the two users are able to establish a data connection for email
message flow? (Choose two.)
A. Produce another daily report to verify that pending count will decrease
B. Send a PIN message to the two affected users
C. Check the application log for any errors for the two users
D. Remove and re-add the two users and start the BlackBerry Enterprise Server services
E. Verify the port 3101 is open on the firewall
Answer: B,C
6.Which BlackBerry Router Service configuration must be done before performing a wireless enterprise
activation over Wi-Fi ? (Choose one.)
A. Ensure the BlackBerry Router Service is not installed remotely
B. Ensure the BlackBerry Router Service has appropriate permissions to Microsoft SQL Server
C. Ensure the BlackBerry Router Service has appropriate permissions to the mailbox
D. Ensure the BlackBerry Router Service is configured to listen on port 8080
E. Verify the setting Permit wireless activation in your WLAN environment is enabled
Answer: E
7.What happens to the activation email message after the BlackBerry Messaging Agent has retrieved it
from the mailbox? (Choose one.)
A. Email message is marked as read
B. Email message is moved to the Sent folder
C. Email message remains in the Inbox unread
D. Email message is removed from the Inbox
E. Email message is filed to the BlackBerry folder in the mailbox
Answer: D
8.By default how long will the enterprise activation password last before it expires within the BlackBerry
Administration Service? (Choose one.)
A. 1 hour
B. 12 hours
C. 24 hours
D. 48 hours
E. 7 days
Answer: D
9.Which BlackBerry Enterprise Server components can be installed on remote computers; separate from
the BlackBerry Enterprise Server? (Choose three.)
A. BlackBerry Controller Service
B. BlackBerry Administration Service
C. BlackBerry MDS Integration Service
D. BlackBerry Dispatcher Service
E. BlackBerry Monitoring Service
F. BlackBerry Alert Service
Answer: B,C,E
10.IT policies are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps what level of the IT policy takes priority? (Choose one.)
A. User
B. Group
C. Server
D. Domain
E. Corporate
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